1. Introduction
Welcome to SYNACTIVA - ARON KOSZEGHI PERSOANA FIZICA AUTORIZATA (“we,” “our,” or “us”). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://synactiva.com, use our services, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
•Personal Information: Name, email address, phone number, billing information, or other details you provide when making a purchase or filling out a form.
•Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, and pages visited.
•Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze website traffic.
2.1 SMS and Text Messaging Information
When you opt in to receive SMS messages from Synactiva, we collect:
Your mobile phone number
Your consent records and opt-in confirmation
Message delivery status and timestamps
Responses to our SMS messages (including STOP/HELP requests)
3. How We Use Your Information
We use the information we collect for the following purposes:
•To provide, operate, and improve our products and services.
•To process payments and complete transactions.
•To communicate with you about updates, offers, or support.
•To analyze usage to enhance site performance and marketing.
•To comply with legal obligations.
3.1 SMS Program Details
Opt-In: By providing your phone number and checking the SMS consent box, you agree to receive transactional and promotional text messages from Synactiva. Consent is not a condition of purchase.
•Message Frequency: Message frequency is transactional, typically 1-2 messages per appointment.
•Opt-Out: You can opt out at any time by replying STOP to any message. You will receive a confirmation message that you have been unsubscribed. After opting out, you will no longer receive SMS messages unless you re-opt-in.
•Help: Reply HELP for assistance or contact us at [email protected].
•Message and Data Rates: Message and data rates may apply depending on your mobile carrier's plan. Synactiva does not charge for messages, but your carrier may.
4. Data Sharing Commitment
WE DO NOT SELL YOUR DATA.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for marketing or promotional purposes. Your information will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
4.1 Mobile Information Sharing and Consent
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption and security protocols to ensure your data is handled securely. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
•Access, update, or delete your personal information.
•Opt out of marketing communications.
•Disable cookies in your browser settings.
To exercise these rights, please contact us at [email protected].
7. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Synactiva - ARON KOSZEGHI PERSOANA FIZICA AUTORIZATA
Email: [email protected]
Website: synactiva.com
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